frequently asked questions
When can I enter?
The promotion is open from 1st December 2019 until 15th June 2020.
What can I win?
There are 400 x 6-month Spotify Premium subscriptions to be won.
Where can I find my pack code?
Bottle - The unique code is located underneath the lid sticker of the promotional bottle.
Multipack – The unique code is located inside the multipack wrapper of the promotional multipack.
What packs are included in the promotion?
Extra Cool Breeze (60 pieces), Extra Peppermint (60 pieces), Extra Peppermint (46 pieces £2 price marked pack), Extra Spearmint (60 pieces), Extra Spearmint (46 pieces £2 price marked pack), Extra Bubblemint (46 pieces), Extra Mega Peppermint (30 pieces), Extra Mega Spearmint (30 pieces), Airwaves Menthol & Eucalyptus (46 pieces), Starburst Fruity Mixes (100 pieces) or Starburst Strawberry Cubes (30 cubes) or a promotional multipack of Extra Peppermint (6x10 pieces), Extra Spearmint Multipack (6x10 pieces), Extra Bubblemint Multipack (6x10 pieces) or Airwaves Menthol & Eucalyptus Multipack (6x10 pieces).
How do I know if I have won?
After entering your name, a valid email address and the unique promotional code, winners will be notified immediately.
Can I enter more than once?
There is no limit to the number of promotional codes that can be entered per person during the Promotional Period. Each code can be registered only once.
Can I win more than once?
No only one Spotify 6-month Premium subscription can be won per person.
My pack code doesn’t work, what do I do?
Please check the code carefully to ensure you are entering the correct letters and numbers. If you are still having problems, please contact our Consumer Care team here.
What do I do if my pack code is missing?
In the unlikely situation that your promotional pack does not have a unique code under the lid, please contact our Consumer Care team here.
Do any exclusions apply?
The Spotify code is redeemable for 6 full price standalone Premium subscription months only and cannot be redeemed for discounted or group subscriptions (such as student discounts, trial offers, Premium for families, or offers combining Premium with other companies’ products or services).
I’m a winner but my Spotify code doesn’t work what shall I do?
If you’re one of our lucky winners but you Spotify code isn’t working please get in touch with Spotify who will be able to help you https://support.spotify.com/uk/article/how-can-i-contact-spotify
Will I be charged by Spotify when the 6-month period is over?
No. On completion of the claim process, existing Spotify account holders will not be charged for 6 months. After this 6-month period, normal charges will apply. For new Spotify account holders, a credit will be applied to the account for 6 months. After this initial 6-month period, the customer will not be charged and the account will default to the Spotify ‘free’ service, although the customer will have the ability to upgrade their account to a paying subscription option at their own on-going cost.
Do I need to enter my Credit Card details?
Where will the winners be announced?
Winners’ details (abbreviated names and counties only) can be obtained by sending a stamped addressed envelope to Driving Chewns 2 Promotion, Freepost Mars Wrigley Confectionery UK Limited, within 3 months of the end of the Promotional Period.
if you still need more help, please get in touch.